All return functions depend on the product you order. So read our return policy carefully. If the product you received is refundable according to the return policy, then we will perform all the return functions. So, be sure to notify us by email about product returns. You have the right to cancel the purchase, and to return any purchased product (excluding customized products and underwear).

Please return the products to their original condition, without holding or holding them. The sole of the shoe must remain clean and intact and the perfume packaging is still sealed. All packaging (plastic, box), accessories (glasses case), and user manual and product labels must be returned.

All returned products that do not comply with our return policy will be refunded to you without refund. If you use a promo code in your order, please note that the value of the promo code is divided by the value of the item. If you return a product purchased with a promo code, you will receive a refund of the amount paid from the returned item, the amount of the promotion produced. You will then lose the promotion amount of the returned item.

Once your order is confirmed, you’ll get maximum 10 minutes to change or cancel your order, where we can change the color/size; or change the product as long as the total orders quantity is below the original quantity or cancel the order.